
Hugh Murray
GoHighLevel and AI Chatbot Lead Gen Specialist
Compétences

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Expérience professionnelle
Founder and Managing Director
MGSN
Jan 2023 - Present • 3 yrs 9 mos
Founded MGSN, a consulting practice building AI-augmented marketing and lead-management systems for founders and small businesses. Design CRM pipelines, follow-up automations, chatbots and reporting using GoHighLevel, OpenAI (ChatGPT), Anthropic (Claude) and xAI (Grok), with Canva, Google Workspace and Microsoft Office. Also provide career coaching and business consulting.
Front Desk Agent, Night Auditor and Reservations
Mackinaw City Chamber Of Tourism • Temps plein
Jan 2025 - Dec 2025 • 11 mos
Managed front office and reservations in property and booking software, completed nightly financial reconciliation and reporting, and resolved guest issues. Direct experience with booking flows, appointment-style scheduling and customer follow-up.
Restaurant Manager
Chick-fil-A • Temps plein
Jan 2021 - Dec 2023 • 2 yrs 11 mos
Ran daily operations for a high-volume location. Managed scheduling and staffing in workforce systems, tracked performance and service metrics, and coached a team to improve service quality and consistency.