Certaines informations sont présentées en anglais.
À propos de moi
I am an E-Commerce Support Specialist & Operations Coordinator passionate about helping brands scale. I bridge the gap between front-facing customer care and backend logistics to maximize efficiency and build customer loyalty.
Core Expertise:
High-volume Chat, Email & Ticket Management
Order Tracking & Returns Processing
Inventory Tracking & Data Entry
Conflict Resolution & Escalation Handling
Tech Stack:
CRM: Gorgias, Zendesk, HubSpot, Freshdesk
E-Com: Shopify store & inventory workflows
Tools: Slack, Google Voice, Excel
Let’s connect to streamline your daily workflows!... Plus d’infos