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Freelance translator,interpreter
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Customer Service Representative
Nordstrom • Temps plein
Apr 2024 - Jul 2026 • 2 yrs 3 mos
Provided customer service support to Nordstrom customers, assisting with order status inquiries, promotions, online purchases, and general account-related questions. I also supported the training and onboarding of new employees, helping them become familiar with company procedures, customer service standards, and daily operations. During their first weeks on the job, I provided ongoing guidance, support, and follow-up to help them successfully adapt to the work environment and perform their responsibilities with confidence.