Hussain Ali

Account Manager

Once Product • Freelance

Jan 2024 - Present • 2 yrs 9 mos

Amazon & eCommerce Account Manager | Once Product As an experienced Amazon and eCommerce Account Manager at Once Product, I manage end-to-end online business operations across Amazon, company websites, and multiple eCommerce platforms. My responsibilities include developing effective strategies to improve product visibility, optimize sales performance, and support sustainable business growth. **Key Responsibilities & Expertise:** - **Amazon Account Management:** Complete Amazon Seller Central management, account health monitoring, product listings, inventory management, and daily operations. - **Amazon PPC Advertising:** Creating, managing, and optimizing Sponsored Products, Sponsored Brands, and Sponsored Display campaigns to improve ROAS and reduce ACOS. - **Product Listing & SEO:** Keyword research, SEO-optimized titles, bullet points, product descriptions, A+ Content, and listing optimization. - **Website & eCommerce Management:** Managing company websites, product uploads, content updates, SEO, order processing, and website performance. - **Multi-Channel Management:** Managing eCommerce operations across Amazon, Shopify, eBay, and other online marketplaces. - **Inventory & Order Management:** Monitoring stock levels, coordinating fulfilment, managing orders, and maintaining smooth operations. - **Business Growth & Strategy:** Competitor analysis, market research, pricing strategies, product research, and sales growth planning. - **Customer Service & Account Health:** Handling customer inquiries, returns, disputes, account performance, and marketplace compliance. - **Performance Reporting:** Analysing sales data, advertising performance, conversion rates, profitability, and business KPIs. My focus is on delivering complete A-to-Z eCommerce management solutions, improving operational efficiency, maximizing profitability, and helping online businesses achieve long-term success.