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Ian J
@ianj19
Complaints Management and Customer Experience Professional
Afrique du Sud
Afrikaans, Anglais
À propos de moi
I am a customer experience and complaints management professional with over 20 years of experience across complaint investigation, customer advocacy, and business operations. I specialize in identifying root causes, implementing corrective actions, and using feedback to support continuous improvement within financial services and compliance environments.
Compétences
Ian J
hors ligne •
Voir mes services
Efficacité et automation des entreprises
I will diagnose your customer complaints process
