i
ikumio

Ikumi O

@ikumio

IT Support Specialist Helpdesk L2 support

Japon
Japonais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an IT Support Specialist and L2 Support professional with over 7 years of experience in IT Help Desk and support roles. I am skilled in onsite troubleshooting, hardware and software maintenance, and resolving complex technical issues in bilingual Japanese and English environments.... Plus d’infos

Compétences

i
ikumio
Ikumi O
hors ligne • 

Voir mes services

Messagerie et envoi d'e-mails
I will contact japanese companies on your behalf via email or phone
De5 $US / projetPlus de détails

Expérience professionnelle

H&M

Site & Field Specialist

H&M • Temps plein

Apr 2023 - May 2024 • 1 yr 1 mo

Acted as a Site and Field Specialist in Shibuya-ku, Tokyo. Focused on technical site support, hardware maintenance, and ensuring IT infrastructure stability within the retail environment.

Amazon

IT Support Technician

Amazon • Temps plein

Jul 2021 - Mar 2023 • 1 yr 8 mos

Provided IT support services in Tokyo, Japan. Responsible for hardware and software troubleshooting, resolving technical issues for employees, and maintaining operational efficiency of IT systems.