
Bruno Q
Website Development, Lead Capture, CRM, Automation, AI Solutions
Compétences

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Expérience professionnelle
Founder & Technology Solutions Lead
INFORHOBBY
Aug 2005 - Present • 21 yrs 2 mos
Founded and managed InforHobby, providing IT support, computer repairs, systems troubleshooting, and technology solutions for businesses and individuals. Over time, services expanded to include website development, landing pages, lead-capture systems, CRM management, workflow automation, and AI-assisted business solutions. Lead technology planning, system implementation, troubleshooting, testing, and quality control. Focus on helping small businesses improve customer communication, simplify operations, and use technology more effectively.
Director of Operations & Systems
New Direction Realty
Jul 2017 - Dec 2025 • 8 yrs 5 mos
Directed technology systems and business operations across real estate, education, and insurance divisions. Designed and implemented CRM workflows, business automation, lead-management systems, and operational processes. Worked with platforms including Zapier, Make, ClickFunnels, Zoom, HubSpot, GoHighLevel, and other business software. Developed digital training systems, standardized workflows, improved reporting, and provided technical support for distributed teams.
Systems Engineer
HQM Group • Temps plein
Dec 2004 - Nov 2009 • 4 yrs 11 mos
Designed, implemented, and maintained software and business technology systems to support company operations. Worked on systems integration, technical troubleshooting, infrastructure reliability, and operational improvements. Collaborated with internal teams to identify technical problems, implement solutions, and maintain system performance. Supported business technology operations, system testing, and technical documentation.