R.C. Carter

CEO

Ekco Online • Freelance

Jan 2018 - Present • 8 yrs 7 mos

As a Healthcare Compliance Consultant, I provide regulatory, licensing, policy development, and operational support to healthcare and behavioral health organizations. I help startups and established providers navigate federal and state requirements while building systems that support compliance, licensing readiness, and effective operations. My responsibilities include researching regulations and developing customized, state-specific policies and procedures based on each organization's services, licensing authority, and operations. I assist with initial licensing, renewals, service expansions, regulatory updates, audits, inspections, accreditation, and corrective action plans. I develop policies and procedures manuals, employee and client handbooks, emergency preparedness plans, quality assurance programs, job descriptions, organizational charts, forms, templates, assessments, logs, checklists, personnel documents, and other licensing materials. I also review existing policies to identify compliance gaps, outdated requirements, documentation deficiencies, and regulatory risks. My consulting services support mental health, substance use, Mobile Crisis, Residential Crisis, 23-Hour Crisis, SAIOP, SAPHP, MHIOP, MHPHP, ACT, OBAT, Mental Health Skill Building, group homes, assisted living, personal care homes, adult day programs, home health, home care, medical staffing, NEMT, hospice, and other regulated services. I collaborate with owners, executives, administrators, clinical leaders, and operational teams to translate complex requirements into practical policies, documentation, and processes that strengthen compliance, reduce risk, improve operations, and prepare organizations for regulatory review.