
Israel Franklin
CRM Integration Sales Automation and Workflow Specialist
Compétences

Voir mes services


Expérience professionnelle
Fiverr
Freelance • 8 mos
Insightly CRM Integration and Sales Management
Jul 2026 - Present • 3 mos
Implemented an Insightly CRM system for a business that needed organized customer records, better sales tracking, and improved workflow management. The project focused on CRM integration, contact management, sales processes, task automation, and business data organization. • Configured contacts, organizations, opportunities, and CRM records • Organized sales pipelines and opportunity stages • Created tasks and automated workflow activities • Structured customer information for easier access • Connected business processes with CRM activities • Tested CRM workflows and resolved setup issues The result was an organized Insightly CRM environment with improved customer data management, clearer sales tracking, automated activities, and a more efficient workflow for managing business relationships.
Capsule CRM Customer Management Setup
May 2026 - Present • 5 mos
Configured Capsule CRM for a business that needed a simpler way to manage contacts, customer relationships, sales activities, and follow up processes. The project focused on CRM organization, customer data management, sales tracking, and workflow improvement. • Created and organized contacts, companies, and customer records • Structured sales opportunities and pipeline information • Configured custom fields for business data • Organized tasks, activities, and customer follow ups • Improved contact management and record organization • Tested CRM processes and resolved configuration issues The result was a cleaner Capsule CRM environment with organized customer information, improved sales visibility, easier follow up management, and a more efficient process for handling customer relationships.
Ploomes CRM Sales Workflow Configuration
Upwork • Freelance
Jan 2026 - Present • 9 mos
Configured Ploomes CRM for a business that wanted to organize its sales operation, improve opportunity tracking, and automate repetitive sales activities. The project focused on CRM configuration, pipeline management, workflow automation, and sales process organization. • Configured CRM records, contacts, companies, and opportunities • Structured sales stages and opportunity management • Created automated actions for sales workflows • Organized tasks and activities for sales teams • Improved customer data and opportunity tracking • Tested workflows and adjusted automation rules The result was a more organized Ploomes CRM environment with structured sales processes, automated activities, improved opportunity tracking, and better visibility across the customer journey.