i
itsladysworld

L Nortey

@itsladysworld

Customer Success and Client Experience Specialist DM Sales Expert

Canada
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Founder of a beauty brand with 8+ years in customer service, client engagement, and direct to consumer sales. I specialize in managing customer interactions via DM, SMS, email, and chat, turning inquiries into paying customers while creating a smooth client experience. I focus on clear communication, fast support, and building trust that drives repeat business.... Plus d’infos

Compétences

i
itsladysworld
L Nortey
hors ligne • 

Voir mes services

Qualification des prospects
I will manage instagram dms and convert leads into paying customers
De25 $US / projetPlus de détails
Recherche générale en ligne
I will analyze your customer feedback and uncover key patterns and insights
De25 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Shopify

Store Support / Customer Experience

Shopify

Jun 2016 - Present • 10 yrs 4 mos

Supported e-commerce operations including order inquiries, customer communication, and post-purchase support.

Instagram

Customer Support Specialist (Freelance / Self-Employed)

Instagram

Jun 2016 - Present • 10 yrs 4 mos

10+ years customer service DM sales experience Handling high-volume client communication Converting inquiries into sales