Mahtab A.

Senior Product Manager & PMO Lead

company

Mar 2024 - Present • 2 yrs 2 mos

I lead product and delivery initiatives for a US-facing OSHA compliance/eLearning SaaS platform, working across product strategy, roadmap execution, customer experience, Agile delivery, release planning, stakeholder alignment, and PMO governance. • Own roadmap execution and product delivery for a SaaS/eLearning platform serving 5,000+ users. • Translate customer needs, regulatory requirements, stakeholder input, and business priorities into product initiatives, roadmap items, user stories, acceptance criteria, and release plans. • Lead cross-functional collaboration across engineering, QA, content, operations, and business teams to deliver platform improvements. • Improved delivery throughput by 25–30% through stronger roadmap prioritisation, backlog structure, sprint planning, release governance, and stakeholder alignment. • Reduced delivery gaps by strengthening QA, UAT, release planning, post-release follow-up, and stakeholder reporting routines. • Use AI-assisted workflows for product discovery, requirement clarification, rapid prototyping, reporting automation, and faster stakeholder alignment.

Senior IT Program Manager

Daraz

Mar 2023 - Feb 2024 • 11 mos

At Daraz, part of the Alibaba ecosystem, I worked on IT program management and delivery governance across large-scale eCommerce technology and operations initiatives. • Led PMO and delivery governance across technology, product, business, and operations workstreams. • Standardised delivery frameworks including RAID logs, OKRs, reporting routines, project tracking, and dependency management. • Supported roadmap execution, release planning, and cross-functional delivery across technology and operational initiatives. • Improved release predictability and reduced delivery risks through structured planning, milestone tracking, and stakeholder alignment. • Enabled leadership decision-making through delivery insights, dashboards, status reporting, and governance updates.

Project Manager/Scrum Master

Solar Exposure

Feb 2022 - Feb 2023 • 1 yr

I led Agile delivery for a US-based solar SaaS platform, working closely with product, engineering, and business stakeholders to improve backlog clarity, sprint execution, and release predictability. • Facilitated Agile ceremonies including sprint planning, backlog refinement, daily coordination, sprint reviews, and retrospectives. • Translated business requirements into structured user stories, acceptance criteria, sprint goals, and delivery plans. • Supported product and engineering teams in clarifying priorities, managing dependencies, and improving release outcomes. • Improved stakeholder visibility through delivery tracking, reporting views, and regular progress updates.