i
ivana_ikonomova

Ivana Ikonomova

@ivana_ikonomova

Quality Focused, Data Driven, Results Oriented

Macédoine du Nord
Macédonien, Anglais, Allemand
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Ivana, a Quality Manager with 6+ years of experience in the call center industry. I specialize in quality management, process improvement, data analysis, and reporting. I'm passionate about turning data into actionable insights and creating efficient processes that improve performance and customer experience. I am detail-oriented, reliable, and committed to delivering high-quality results while maintaining clear communication and meeting deadlines.... Plus d’infos

Compétences

i
ivana_ikonomova
Ivana Ikonomova
hors ligne • 

Voir mes services

Gestion de projet
I will improve your business processes efficiently and performance
De15 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Quality Manager

Teleperformance

Jun 2020 - Present • 6 yrs 1 mo

Quality Analyst Quality Manager Training Manager