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Virtual Assistant and Social Media Manager
Compétences

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Virtual Assistant & Customer Support
offertech.it • Temps plein
Jun 2023 - Feb 2026 • 2 yrs 8 mos
• Managed customer inquiries via phone and email, ensuring timely and accurate responses. • Assisted clients with account updates, service requests, and documentation. • Maintained organized and up-to-date customer records and filing systems. • Handled incoming calls and directed clients to appropriate departments. • Resolved customer complaints professionally, improving customer satisfaction. • Scheduled appointments and coordinated meetings for staff and clients. • Prepared reports, correspondence, and administrative documents