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Joshua
@jacocrmcaptain
CRM Manager
Nigeria
Anglais
À propos de moi
I help businesses streamline CRM workflows, increase sales, and reduce churn and improve retention using Salesforce, HubSpot, Zoho, and Dynamics. I'll deliver expert setup, customization, automation, and secure data migration with precision, clear communication, and a results‑driven mindset. Ready to optimize your CRM for growth? Click a package below or message me now to discuss your project — I’ll respond within a minute.
Compétences
Joshua
hors ligne •
Voir mes services
Gestion de la relation client
I will integrate and automate zoho CRM hubspot and boomtown for automative dealerships
Contenus par l'IA
I will humanize and edit ai generated content to sound natural
Expérience professionnelle
CRM Manager
Tech Cloud • Freelance
Jan 2023 - May 2025 • 2 yrs 4 mos
Key achievements & responsibilities: · Built and optimised automated email/SMS nurture sequences, increasing customer retention by 25% over 12 months. · Integrated HubSpot CRM with internal analytics tools, improving lead-to-customer conversion tracking accuracy by 30%. · Managed segmentation for 50,000+ B2B contacts, delivering a 15% uplift in personalised campaign open rates. · Reduced churn by 18% through triggered re-engagement workflows based on user behaviour data. · Collaborated remotely with product and sales teams to align CRM data fields with pipeline stages..
