Blossom Jane

AI Automation & Web Development Specialist

Nicos International • Temps partiel

Jun 2023 - Jul 2026 • 3 yrs 1 mo

Independent freelancer providing AI automation, voice AI, CRM, and web development services to small businesses and agencies worldwide. My work spans several connected specialties, each built around solving a specific operational problem for clients. AI Voice Agents & Call Automation: I design and deploy AI voice agents using Vapi, Retell AI, and GoHighLevel (GHL Agent Studio) that handle inbound and outbound calls, qualify leads, and book appointments automatically. This includes scripting natural conversational flows, configuring call routing, integrating Twilio for phone numbers, and connecting voice agents into client CRMs so no lead data is lost. WhatsApp & Chat Automation: I build WhatsApp customer support and sales automation using Respond.io, Kommo, and Zapier, letting businesses handle high message volume without adding headcount, including automated qualification and handoff to human agents. Web Development: I develop and optimize WordPress and WooCommerce sites, covering custom theme work, plugin configuration, speed and SEO optimization, and e-commerce store setups from product catalog to checkout. CRM & Workflow Automation: I configure CRM systems including GoHighLevel, Zoho, and HubSpot, and connect them to broader automation workflows using n8n, Make.com, and Zapier, so client data moves cleanly between tools without manual entry. AI Agent Systems: I set up multi-agent AI systems using Claude Code, MCP, and n8n for business process automation, including research agents, data pipelines, and custom AI tools tailored to a client's workflow needs. Across all projects, I manage the full lifecycle: gathering requirements, designing the system, building and testing, and handling deployment and handoff with clear documentation so clients can operate independently. I prioritize reliable, production-ready builds over templated solutions, and stay in close communication so the final delivery matches the client's actual needs.

AI Automation & AI Agent Developer

Self Employed • Freelance

Oct 2022 - Nov 2022 • 1 mo

I specialize in designing, developing, and deploying custom AI agents and intelligent automation systems that help businesses automate operations, improve customer engagement, and increase revenue. I work with startups, agencies, and enterprise clients to build AI-powered solutions tailored to their unique business processes. My expertise includes creating conversational AI agents using Claude AI, OpenAI GPT, Google Gemini, Vapi AI, ElevenLabs, Retell AI, and custom LLM workflows. I develop AI voice agents capable of handling inbound and outbound calls, appointment scheduling, lead qualification, customer support, and sales conversations with natural human-like interactions. I build AI automation workflows using n8n, Make.com, Zapier, MCP servers, APIs, webhooks, and custom integrations that connect CRMs, communication platforms, databases, and third-party applications. I also develop AI assistants for Slack, Telegram, Discord, WhatsApp, websites, and internal business operations. My experience extends to CRM implementation and automation using GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Monday.com, Salesforce, and Close CRM. I automate pipelines, lead management, email marketing, follow-up sequences, appointment booking, reporting dashboards, and customer journeys. Technical skills include REST API integration, webhook development, Docker deployment, VPS hosting, Ollama, self-hosted AI systems, vector databases, Retrieval-Augmented Generation (RAG), MCP architecture, knowledge base creation, prompt engineering, workflow optimization, chatbot development, AI consulting, and business process automation. I have delivered solutions for industries including roofing, healthcare, real estate, finance, e-commerce, marketing agencies, education, and professional services. My focus is on creating scalable, reliable, and secure AI systems that reduce manual work, improve operational efficiency, and enhance customer experience.