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javedkhan741

Muhammad Javed

@javedkhan741

Customer Support Representative

Pakistan
Certaines informations sont présentées en anglais.
À propos de moi
I don't just do one thing — I make your business run smoother. 2 years at AliExpress handling real customers at scale. 1 year creating visuals that actually communicate. 2 years in IT solving what others can't explain. 🎯 What I bring: ✅ Customer support — Zendesk, Freshdesk, Tidio, Email ✅ E-commerce — Shopify, Amazon, WooCommerce ✅ Graphic design — social posts, banners, branding ✅ Tech support — basic queries handled fast One person. Two skills. Zero excuses.... Plus d’infos

Compétences

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javedkhan741
Muhammad Javed
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will manage live chat support and improve your customer satisfaction
De5 $US / projetPlus de détails

Expérience professionnelle

Ibex_

customer support representative

Ibex • Temps plein

Apr 2026 - Apr 2026 • 0 mos

I have worked at IBEX Global as a Customer Support Representative for 2 years, where I was handling the Aliexpress account. During this time, I managed high-volume customer queries through live chat and email, resolved order disputes, processed refunds and returns, and handled escalations on a daily basis. Working in a professional BPO environment helped me develop strong communication skills, a deep understanding of e-commerce support workflows, and the ability to deliver quality service under pressure while consistently meeting performance targets.