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Javeria W
@javeriawasimme
Customer And Operations support
Pakistan
Anglais, Ourdou
À propos de moi
Customer-focused professional with 8+ years of experience managing stakeholder communications, resolving operational challenges, coordinating cross-functional teams, and ensuring timely delivery of business-critical objectives.
Proven ability to handle high-volume interactions. Experienced in managing escalations, process tracking, reporting, and service excellence in fast-paced global environments. Seeking opportunities in Customer Support, Customer Success, Operations Support, or Virtual Assistance.
Compétences
Javeria W
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide proffesional technical support
Gestion de projet
I will provide textile and denim product development consultation
Expérience professionnelle
Artistic Milliners
Temps plein • 3 yrs 4 mos
Business Development Manager
Aug 2023 - Sep 2024 • 1 yr 1 mo
Led fabric and product development from concept to bulk production. Partnered with buyers to present seasonal collections and fabric innovations. Drove the commercialization process by translating development samples into production-ready styles. Negotiated with suppliers and mills to achieve cost, quality, and lead-time targets. Supported business growth through new customer development and led sustainability-focused product initiatives promoting innovative materials.
Product Developer & Merchandiser
Jun 2017 - Sep 2019 • 2 yrs 3 mos
Led sample development and costing strategies for denim products. Worked closely with R&D teams on sustainable wash techniques. Negotiated pricing and ensured smooth production timelines to meet brand requirements and delivery schedules.
