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jayralddomingo

Jayrald Domingo

@jayralddomingo
Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I specialize in backend administrative support, including accurate data entry, bookkeeping support, CRM/database cleanup, and Google Sheets workflows. I also have hands-on freelance experience building a reimbursement tracking system for a client using Google Forms and Google Sheets to organize submissions and maintain structured records. I focus on accuracy, organization, and creating practical systems that make administrative work easier to manage. ... Plus d’infos

Compétences

j
jayralddomingo
Jayrald Domingo
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Comptabilité
I will help with bookkeeping data entry, expense tracking, and reports
Automatisations
I will create a custom google sheets tracker

Portfolio

Expérience professionnelle

Linkserve_Solutions BPO

Outbound Customer Service Representative

Linkserve Solutions BPO • Temps plein

Jun 2024 - Feb 2025 • 8 mos

Handled outbound customer calls for an insurance-related campaign using a computer-based calling system. Followed established scripts and qualification procedures, verified customer information, documented call details, and maintained accurate records. Communicated primarily with senior customers regarding Medicare-related qualification information and secondary insurance verification. Developed experience in professional communication, active listening, handling objections, data entry, and following structured processes.

Facebook

Owner & Operations Manager

Facebook • Indépendant

Aug 2021 - Dec 2023 • 2 yrs 4 mos

Managed the day-to-day operations and administrative processes of a local driving school, including customer inquiries, student scheduling, payment tracking, employee coordination, payroll records, and business documentation. Developed and maintained customized Google Sheets and Google Forms systems to organize sales, work records, payroll, cash monitoring, employee records, and daily business activities. Improved internal workflows by replacing manual processes with more organized digital tracking systems. Also handled customer service from initial inquiries through scheduling and service completion, while coordinating with instructors to keep daily operations organized.