
Jean
Documentation and Localization Technical Documentation, Software QA
Compétences

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Expérience professionnelle
Senior Technical Writer
Bionexo • Temps plein
Nov 2018 - Jul 2026 • 7 yrs 8 mos
• Led a team of 4 professionals, overseeing activities, workload distribution, training, and onboarding. • Coordinated documentation and localization for the Tasy system, used by more than 1,500 healthcare institutions in Brazil and by clients in Mexico, Colombia, Argentina, Bolivia, and the Dominican Republic. • Managed multilingual content in 8 languages: Spanish, German, French, Finnish, Dutch, Japanese, Polish, and Swedish. • Reduced average delivery time by 10% after restructuring the workflow with translation vendors. • Worked with global vendors, including RWS, LILT, and TransPerfect, tracking quality, deadlines, costs, and operational capacity. • Contributed to an approximate 6% reduction in translation costs through process improvement, automation, and strategic use of Crowdin. • Developed glossaries, terminology databases, and translation memories to increase consistency and standardization across products and markets. • Produced and/or maintained 68 user manuals, approximately 9 release notes per release cycle, and more than 90 quick guides. • Implemented improvements and automations, monitoring quality, productivity, and deadline metrics. • Reduced Spanish translation-related defects by 30% following new processes and quality improvements. • Worked with development, QA, and product teams, ensuring documentation quality, consistency, and availability.
Technical Writer
Philips • Temps plein
Aug 2017 - Nov 2018 • 1 yr 3 mos
• Produced, reviewed, and maintained technical documentation and software content for Spanish-speaking markets. • Performed translation and localization of system-related content and technical documentation. • Developed user manuals, training materials, and support content for end users. • Collaborated with QA and development teams, using documentation and functional requirements to support product activities.