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Fiverr Pro
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Maica
@jeanmaicaramos
Streamlining Your Operations Admin and Tech Support Specialist
Philippines
À propos de moi
Aspiring General Virtual Assistant and Customer Service Representative with strong communication skills, attention to detail, and a commitment to delivering excellent client support. Eager to assist with administrative tasks, manage customer inquiries, and contribute to smooth daily operations. Quick to learn new tools, adaptable in fast-paced environments, and dedicated to providing reliable, professional service.
Compétences
Maica
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will provide expert virtual general assistance
Assistance client
I will provide professional customer service and email chat support
Portfolio
Expérience professionnelle
General VA
Vinyl Crafters Too • Temps partiel
Oct 2023 - Feb 2024 • 4 mos
Reviewing and processing new customer orders on Shopify. Verifying order details, ensuring correct payment processing, and checking for fraudulent transactions. Handling customer requests for order modifications, including address changes or product swaps. Processing refunds, exchanges, and cancellations according to store policies. Managing customer inquiries, handling complaints and dispute resolutions.
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mj_talent1
États-Unis
Maica did an amazing job. She learned the task quickly, gave it her full attention, and provided very helpful input. Her language skills are great and she is very professional. We will definitely be working with her again. Thanks, Maica!
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