j
jenni_velasco

Jennifer V.

@jenni_velasco

VA, Customer Service Support and Operations

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Jennifer — Virtual Assistant, Customer Support Specialist, and English Proofreader. I support e-commerce brands with high-volume inquiries, order lifecycles, and backend ops using Shopify, Kustomer, and CRM tools. I also proofread English content — fixing grammar, spelling, and clarity while keeping your voice intact. Detail-oriented, reliable, and recognized as Best Agent and QA Excellence awardee. Need someone who can manage your customers AND polish your words? I've got you covered!... Plus d’infos

Compétences

j
jenni_velasco
Jennifer V.
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your reliable VA for admin and customer support
De15 $US / projetPlus de détails
Relecture
I will give your writing the glow up it deserves
De5 $US / projetPlus de détails

Expérience professionnelle

Transcom

VA | E-commerce Customer Service Support & Operations

Transcom • Temps plein

Nov 2024 - Apr 2026 • 1 yr 5 mos

Core Competencies: -Customer Support (Email, Chat, SMS) -Administrative & Backend Operations -Case & Inbox Management -Scheduling & Coordination Support -Data Entry & Documentation Accuracy -Order / Process Tracking & Resolution Handling -Problem Solving & Client Communication