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Explorer
Fiverr Pro
Français
$
USD
I will do professional shopify customer service support
I help Shopify owners manage stores, delight customers, and grow sales
Help Shopify business owner generate sales through store management, customer support, order fulfillment and assist on making email campaign. Graduate in business administration and passionate in busi...
À propos de ce service
I offer professional Shopify customer service support with 4 years of experience. I specialize in handling customer inquiries, PayPal dispute resolution, and maintaining a customer-centric approach. I provide Shopify customer support and order fulfillment assistance for eCommerce stores. My role focuses on ensuring smooth order processing while maintaining excellent customer communication and satisfaction.
I handle tasks such as processing orders through CJ Dropshipping and AliExpress, placing orders with suppliers, tracking shipments, and updating order status in Shopify. I also assist customers with order inquiries, tracking updates, returns, refunds, and reshipments to make sure issues are resolved quickly and professionally.
With my background in eCommerce support, I understand the importance of timely responses, clear communication, and efficient order management to maintain a positive customer experience. My goal is to help store owners save time, reduce support workload, and keep their customers happy throughout the entire order process.
Type de service:
Autres
Langue:
Anglais
•
Philippin
Fuseau horaire:
24h/24, 7j/7
Logiciel de support:
zendesk
•
Intercom
•
Autres
Logiciel de base de connaissances:
Autres
Mon portfolio
FAQ
How many years of customer service experience you have?
I have over 4 years of experience, combined with email, live chat, and social media support.
How can I make sure you are a good fit?
My niche is e-commerce, especially Shopify, as I've worked as a VA in Shopify dropshipping for almost 3 years. If you're an introvert or looking for a reliable one who takes ownership and understands business, then I am the one you're looking for.
