
Jeremy A
AI Video Designer
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UX Designer | User Research, Prototyping, and Interaction Design
SouthState Bank
Jun 2023 - Jan 2024 • 7 mos
Conducted extensive user research utilizing both quantitative and qualitative data, leading to a 30% increase in user satisfaction scores across web and mobile platforms within eight months. Designed intuitive information architecture and interaction flows for web applications, enhancing usability by reducing user task completion time by 25%. Created high-fidelity prototypes that incorporated stakeholder feedback, resulting in a streamlined design process that cut down iteration time by 40%. Collaborated closely with product managers and engineers to define product requirements, ensuring alignment with business goals while maintaining a user-centered approach throughout the development lifecycle. Led usability testing sessions that provided actionable insights, directly informing design decisions that improved overall product effectiveness.