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jesse_lpz

Yesenia L

@jesse_lpz

Data Entry Customer Service

République dominicaine
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a dynamic freelancer specializing in data entry, product review, chat customer service, and technical support management. I am adept at providing and creating excellent customer service strategies for call centers and management companies.... Plus d’infos

Compétences

j
jesse_lpz
Yesenia L
hors ligne • 

Voir mes services

Fiches produits
I will successful results at any work assign
De50 $US / projetPlus de détails

Expérience professionnelle

Supervisor Technical Support

Alorica INC • Temps plein

Apr 2024 - Present • 2 yrs 1 mo

In charge of guiding a team to succeed on technical and customer service inbound calls and met metrics stablish.

Technical Support

Concentrix • Temps plein

Mar 2023 - Dec 2023 • 9 mos

I learned and developed strategies to assist customers on troubleshooting process for mobile devices and account issues.

Upwork

Product Research

Upwork • Temps partiel

Feb 2021 - Dec 2021 • 10 mos

I used research on product prices and comparation through web and social media. To learn and provide accurate details on customers opinions and market details.