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jhurtadoconsult

Jesus Hurtado

@jhurtadoconsult

Operations and Process Improvement Consultant

Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an Operations and process Improvement professional with over 20 years of experience in the financial sector. I help businesses improve their operations through SOP creation, process mapping, risk and control matrices, RACI matrices, workflow optimization, operational documentation, and bussiness process improvement. My approach combines practical experience, structured analysis, and clear communication to turn complex processes into simple, efficient, and easy-to-follow solutions.... Plus d’infos

Compétences

j
jhurtadoconsult
Jesus Hurtado
hors ligne • 

Voir mes services

Efficacité et automation des entreprises
I will create professional sops and business process documentation
De55 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Davivienda

Operations Manager/Head of Operations

Davivienda • Temps plein

Oct 2006 - Jun 2026 • 19 yrs 8 mos

Led high-volume financial operations and multidisciplinary teams in a highly regulated environment. Responsible for process improvement, operational controls, contingency management, risk mitigation, workflow optimization, and service performance. Developed and improved procedures, controls, operating models, and documentation to increase efficiency, reduce operational risk, and ensure business continuity