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Explorer
Fiverr Pro
Français
$
USD
Nino D
@jinodelmonte
Amazon Ecommerce
Philippines
Anglais
À propos de moi
I am a driven professional with over four years of experience in high-volume customer support, retail merchandising, and administrative assistance. I have a proven ability to resolve complex issues, manage supplier relationships, and handle sensitive tasks efficiently. I leverage strong problem-solving skills and a proactive work ethic to contribute to growth-oriented organizations.
Compétences
Nino D
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Gestion de boutique de e-commerce
I will handle your amazon seller account health and provide customer support
Expérience professionnelle
Customer chat support
Verizon • Temps plein
Dec 2025 - Aug 2026 • 8 mos
Resolved customer inquiries across simultaneous chat sessions while holding response quality inside SLA targets. Logged every interaction in CRM software for accurate, easy-to-hand-off documentation. Read customer needs quickly and routed each case through the correct company process.
Customer support
Amazon.com • Temps plein
Jan 2025 - Dec 2025 • 11 mos
Provided front-line support to Amazon third-party sellers on account health, listing management, and payments. Used Amazon's internal systems to investigate and resolve complex compliance issues. Escalated high-impact cases across Payments, Performance, Policy, and Technical Support teams and saw them through to resolution.
