Jo-an Cajes

@joancajes

Virtual Assistant, Admin, Customer Service, Lead Gen, Social Media

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a well-trained Virtual Assistant, certified in the General Virtual Assistant Mastery Course, with expertise in admin support, customer service, lead generation, and social media management. I help businesses stay organized through email management, data entry, research, and basic Canva design. Detail-oriented, reliable, and professional, I ensure tasks are completed efficiently and accurately. Ready to support your business growth. Portfolio: https: https://linktr.ee/joancajes... Plus d’infos

Compétences

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joancajes
Jo-an Cajes
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your general virtual assistant
De5 $US / projetPlus de détails
Assistance générale
I will be your virtual assistant for admin support
De5 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Tech_Mahindra

Customer Service Representative

Tech Mahindra • Temps plein

Aug 2022 - Mar 2024 • 1 yr 7 mos

I have 1 year and 8 months of experience with Tech Mahindra, supporting both retail and B2B customers via email and phone. I handled order inquiries, billing concerns, disputes, and complaints, while also providing back-office support for investigating lost orders and processing transactions. In my B2B role, I assisted business clients with billing issues, credit transfers, mobility services (SIMs, data), and basic troubleshooting. With my strong communication, attention to detail, and problem-solving skills, I am now applying my experience as a General Virtual Assistant to help businesses stay organized and deliver excellent customer support.