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Jose M
@joe_mur
Head of Technology Operations
Mexique
Espagnol, Anglais
À propos de moi
I am a technology and operations leader managing a multinational HVAC distributor's full stack, including NetSuite, Salesforce, and custom Angular/Node.js portals. I specialize in building real-time operations intelligence systems and cross-border integrations while leading high-performance engineering teams. I build fast, automate everything, and focus on systems that actually get used.
Compétences
Jose M
hors ligne •
Voir mes services
API & Intégrations
I will build n8n automation workflows for your business processes
Portfolio
Expérience professionnelle
Head of Technology & Operations | ERP · CRM · Automation · AI | Mexico & USA
International HVAC Company
Jul 2018 - Present • 8 yrs 1 mo
Leading the technology and automation strategy for a binational HVAC equipment distributor operating across Mexico and the USA, reporting directly to the executive team. Key achievements: - Built and deployed 13+ production automations connecting CRM, ERP, WhatsApp Business, and e-commerce systems using n8n - Designed and implemented enterprise integrations between Salesforce-type CRM, NetSuite-type ERP, and internal warehouse/POS systems - Developed AI-powered WhatsApp sales agents and automated lead capture pipelines from social media ad campaigns - Built internal dashboards and reporting tools for executive decision-making - Manage a team of 6 across technology and operations - Reduced manual data entry and reporting time across sales, finance, and inventory departments through end-to-end automation I bring real production experience solving complex, multi-system business problems — not just theoretical or tutorial-based automation work.
