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Noel John
@john05437
Level 2
Technical Support Specialist
Inde
Anglais
À propos de moi
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Compétences
Noel John
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide remote technical support for your computer or software issues
Support informatique
I will provide expert technical support for apple devices and macos issues
Portfolio
Expérience professionnelle
Sr Technical Support Associate
Dell • Temps plein
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
702 Avis
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1 à 5 avis sur 702
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Les plus pertinents
matthew_maclean
Canada
Noel has went above and beyond to help me with my computer issues, very kind and professional. I would absolutely recommend Noel to anyone who has any tech issues. If i have any issues down the road he will 100% be the one i contact for help resolving anything. Thanks again Noel!!
Utile?
dipplerenovatio
États-Unis
He was quick and professional. Before doing anything I could see he went straight to verifying details before making changes. Then he downloaded and reconfigured things accordingly. Awesome. Thank you again sir.
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dbiles2
États-Unis
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.
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charlesdockins
États-Unis
Collaboration en cours
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
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lastoutlaw93
États-Unis
Noel is amazing. He installed VM Fusion, and everything works smoothly. I am literally running Windows on Mac and allocating RAM and SSD as needed for my work. He also showed me a step-by-step process with documentation <3
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