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Noel John
@john05437
Level 2
Technical Support Specialist
Inde
Anglais
À propos de moi
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Compétences
Noel John
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide remote technical support for your computer or software issues
Support informatique
I will provide expert technical support for apple devices and macos issues
Portfolio
Expérience professionnelle
Sr Technical Support Associate
Dell • Temps plein
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
661 Avis
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Les plus pertinents
kunkelworksusa
Client récurrent
États-Unis
Whenever I get stuck on a problem I cannot solve, I call upon Noel. He gets me back to working again. This time it was a printer that wasn't communicating with my Internet. It is always a pleasure working with Noel. Even though I am in North America and he is in India, this doesn't seem to be an issue....
Utile?
charlesdockins
États-Unis
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
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kunkelworksusa
Client récurrent
États-Unis
Noel worked with me for a long time to even get into the various websites (what's my password??) needed to resurrect this site. He did not charge me for all this time. I would have gladly paid three times as much. I guess he'll get a good tip.
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arsenijezivkovi
Client récurrent
Hong Kong
I would like to sincerely thank Noel for his outstanding help in installing my new Windows system. He was patient, knowledgeable, and highly professional throughout the entire process. Everything was set up perfectly, and he made sure that all drivers, updates, and settings were working correctly. His...
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arsenijezivkovi
Client récurrent
Hong Kong
Once again, I would like to thank Noel for his excellent support, this time with Microsoft Office. Whenever I need technical help, Noel is the first person I turn to because he is simply the best. He is always professional, patient, and incredibly knowledgeable. He quickly resolved all my Office issues...
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