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Noel John
@john05437
Level 2
Technical Support Specialist
Inde
Anglais
À propos de moi
Hi, My Name is Noel John. I am an Experienced IT professional with 17+ years in the IT and MNC sectors. Skilled in Technical and Customer support, Virtual assistance, and various Administrative and IT services. Proficient in Technical Support, Help with any Software Installation, Data Entry, MS Office, Web research, Email verification and cleanup.
Expertise includes Virus removal, Printer setup, Virtual Machine Setup, PDF to Word/Excel conversion, Basic Networking, and Troubleshooting Issues for both Windows and Mac.
Compétences
Noel John
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide remote technical support for your computer or software issues
Support informatique
I will provide expert technical support for apple devices and macos issues
Portfolio
Expérience professionnelle
Sr Technical Support Associate
Dell • Temps plein
Oct 2009 - Aug 2013 • 3 yrs 10 mos
Senior Technical Support Associate – Dell Served as a Senior Technical Support Associate at Dell, providing advanced technical assistance for PC-related issues. Specialized in Microsoft Windows environments, with strong expertise in diagnosing and resolving both hardware and software problems. Primary responsibilities included identifying root causes, delivering effective troubleshooting solutions, and ensuring timely issue resolution to maintain customer satisfaction. Additionally, supported high-end systems, including Dell XPS and Alienware machines, handling complex technical concerns with precision and efficiency.
714 Avis
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Détails de la notation
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1 à 5 avis sur 714
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Les plus pertinents
charlesdockins
États-Unis
Collaboration en cours
He was very patient with my hardware problem and we finally discovered the printer was at fault and not the cables or PC but he worked diligently in discovery. Highly recommended!!
Utile?
leothompson1
Autriche
I was more than satisfied with Noel John. He absolutely matches his review and it is exactly as other people say. He resolved something that has taken me absolutely hours and had me really exasperated. I completely recommend him.
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eric97168
Mexique
Collaboration en cours
John, went well above any expectation. He work until he found a reasonable solution to my problem. I would Highly recommend his work. I have already scheduled and project with him.
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dbiles2
États-Unis
Noel got right to the point and identified the problem I was having. He suggested several workarounds/solutions to address it. I am quite satisfied.
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caitlynsea
États-Unis
Collaboration en cours
I use Noel for all of my IT needs. He is extremely proficient and professional. Extremely responsive, so what I need can be done immediately. I am always impressed with him.
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