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John
@john_sherwin
Project Support Engineer
Philippines
À propos de moi
I am John, a graduate of Bachelor's of Science in Information Technology . I am a part time freelancer and is willing to help you in you business problems and is an expert in Web Research, Tech Support, Data Entry and Encoding. Let me bring the basic ways of your business into a new level. With my help, together, we can make your company a better business towards your customer.
Compétences
John
hors ligne •
Voir mes services
Saisie de données
I will do perfect data entry
Efficacité et automation des entreprises
I will create clear sops and process documentation
Expérience professionnelle
Associate Software Engineer
Accenture • Temps plein
Jun 2022 - Jun 2024 • 2 yrs
Responsible for monitoring daily batch processes to ensure smooth and timely execution, promptly addressing any issues that arise. I also manage SDLC work units by coordinating project tasks, preparing detailed weekend on-call instructions, and creating weekly status reports for stakeholder updates. My role includes monitoring and scheduling using IBM TWS and performing basic SQL scripting to support process validation and troubleshooting. I carry out these responsibilities with diligence and efficiency to support our team's operations and overall organizational success.
