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John Ray Dar
@johnraydar
Philippines
À propos de moi
I am a dedicated and detail‑oriented professional with over 2 years of experience in IT Service Desk support and freelance design. I specialize in creating elegant, original wedding invitations and Canva websites tailored to client needs, while also providing technical troubleshooting and workflow documentation. My strengths include clear communication, flexibility, and a passion for helping people succeed. Whether you need creative designs or reliable technical support, I deliver high‑quality results with professionalism and care.
Compétences
John Ray Dar
hors ligne •
Voir mes services
Création de sites web
I will create responsive websites for clients
Portfolio
Expérience professionnelle
IT Service Desk Analyst
Freelancer.com
Oct 2023 - Present • 2 yrs 7 mos
IT Service Desk Analyst L1 – HCL Technologies, Taguig (Oct 2023 – Present) I provide technical support for hardware, software, and network issues, manage accounts in Active Directory, and ensure smooth onboarding/offboarding processes. I also mentor new analysts, document workflows, and consistently meet service level agreements with strong customer satisfaction.
