
Mark
I build funnels CRM systems and automations that save time and boost sales
Compétences

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Portfolio
Expérience professionnelle
GoHighLevel CRM & Automation Specialist
Freelancer.com • Indépendant
May 2025 - Present • 1 yr
I help businesses leverage GoHighLevel to streamline their sales, marketing, and customer management processes. My work includes setting up pipelines, automating follow-ups, and creating workflows that reduce repetitive tasks and improve efficiency. Before implementing changes, I analyze the client’s existing processes, sales flow, and customer journey to ensure that automation supports real operations. I customize pipelines, forms, triggers, and campaigns so teams can work faster with fewer errors. I also integrate GoHighLevel with other tools clients use, ensuring seamless data flow and improved collaboration. My projects include appointment booking automation, lead qualification, and SMS/email marketing campaigns. Clients appreciate that I provide clear explanations, team training, and fully manageable systems after the project is completed.
Self Employed
11 mos
Zoho CRM Automation Specialist
May 2025 - Jan 2026 • 8 mos
I help businesses maximize Zoho CRM by structuring pipelines, customizing modules, and automating routine tasks to improve efficiency. I work closely with clients to understand their sales process, lead management, and reporting requirements before implementing solutions. My work includes designing workflows, automating notifications, setting up scoring rules, and integrating Zoho CRM with other tools. I ensure teams can focus on revenue-generating activities instead of repetitive tasks, while reporting dashboards provide full visibility into performance. Clients appreciate practical solutions, clear guidance, and systems that are easy to maintain.
Zapier Automation Specialist
Sep 2025 - Dec 2025 • 3 mos
I design and implement Zapier automations that connect multiple apps and systems to eliminate manual work and improve operational efficiency. My work focuses on automating lead capture, email notifications, task assignments, and data synchronization across CRMs, email marketing tools, and project management platforms. I ensure each automation reflects the client’s real workflow and business processes, rather than generic templates. I also document workflows, provide training, and optimize Zaps for performance and reliability. Clients gain systems that save time, reduce errors, and scale as their business grows.