Joseph Lamin

AI Chatbot Devevlopment

GT • Freelance

Feb 2026 - Apr 2026 • 2 mos

Designed and delivered production-grade AI chatbot and conversational AI systems for businesses across customer support, sales, lead qualification, internal knowledge management, and appointment booking. My work includes architecting intelligent conversational workflows, integrating LLMs with business data, implementing RAG pipelines, connecting chatbots to CRMs and third-party APIs, and deploying scalable web and messaging-based AI assistants. Core responsibilities: Develop custom AI chatbots using OpenAI, Claude, Gemini and other LLM platforms Build RAG systems with document ingestion, embeddings, vector search and contextual retrieval Design multi-step conversational flows for sales, support, qualification and booking Integrate chatbots with websites, WhatsApp, Telegram, CRM platforms and internal systems Connect AI assistants with APIs, databases, calendars, payment systems and automation workflows Develop backend services using Python, FastAPI and REST APIs Implement conversation memory, guardrails, tool calling and structured outputs Build admin dashboards for conversation monitoring, analytics and knowledge management Deploy and maintain AI applications in production environments Optimise response quality, latency, reliability and operating costs Technology: Python, FastAPI, OpenAI, Claude, Gemini, RAG, LLMs, vector databases, REST APIs, PostgreSQL, React, n8n, Make, WhatsApp APIs and cloud deployment platforms.

Digital Transformation and Enterprise Automation Consultant

SUBPAC • Freelance

Nov 2025 - Jan 2026 • 2 mos

Led digital transformation initiatives for startups, SMBs and enterprise organizations by redesigning business process, developing SOP framework, implementing ERP and CRM strategies, and delivering hyperautomation solutions. Specialized in Business Process Reengineering (BPR), workflow optimization, ai automation, enterprise system integration, and operational excellence. Key achievements include: Delivered enterprise digital transformation roadmaps Designed and optimized end-to-end business processes Developed SOPs, policies, and governance frameworks Implemented ERP and CRM transformation strategies Built AI calling agents and conversational AI solutions Automated operations using AI, RPA, and workflow automation Led process improvement and organization change initiatives Create Kpi frameworks and performance management systems Integrated enterprise applications an business systems Reduce operation costs through automation and process optimization

Senior AI Solutions Architect | Enterprise Automation

Bham and Dahya Attorneys • Freelance

Jan 2025 - Aug 2025 • 7 mos

Designed and developed enterprise AI automation systems that connected business processes, internal data, CRM platforms and customer-facing channels into unified workflows. Delivered agentic AI systems capable of handling lead qualification, customer support, document processing, appointment scheduling and operational tasks. Core responsibilities: Architected multi-agent systems using LangGraph and LangChain Built RAG pipelines over private company knowledge bases Integrated OpenAI, Claude and Gemini with business applications Developed workflow automation using n8n and REST APIs Connected CRM, databases, calendars, messaging and third-party services Implemented tool calling, memory, permissions and structured outputs Designed monitoring, logging and production deployment architecture Technology: Python, FastAPI, LangChain, LangGraph, OpenAI, Claude, Gemini, PostgreSQL, vector databases, React, n8n, REST APIs and cloud infrastructure.