
Josel F.
B2B LEAD GENERATION SPECIALIST, B2B ACCOUNT MANAGER
Compétences

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Expérience professionnelle
B2B Account Manager
Digital Freight Alliance • Temps plein
Oct 2021 - Feb 2026 • 4 yrs 4 mos
-Serve as the main point of contact for client accounts, fostering trust and loyalty. -Develop and implement account strategies to achieve business objectives and client goals. -Manage client onboarding, ensure smooth service delivery, and resolve escalations effectively. -Identify growth opportunities, upsell services, and negotiate contracts to maximize revenue. -Collaborate with internal teams (sales, marketing, operations) to deliver customized solutions. -Monitor KPIs, prepare performance reports, and provide actionable insights to stakeholders. -Maintain an in-depth understanding of client industries, challenges, and competitive landscapes