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Explorer
Fiverr Pro
Français
$
USD
Hassan khan
@joy_joy234
Efficiency, Accuracy, and Trust You Deserve
Pakistan
Anglais
À propos de moi
Hi, I'm Muhammad Hasan, a Customer Support Virtual Assistant with 3+ years of experience providing professional support for eCommerce and digital businesses.
My expertise includes:
Inbound Call Support
Live Chat Support
Email Support
Booking & Dispatch
Appointment Setting & Confirmation
Social Media Management
CRM & Ticket Handling (Zendesk, Freshdesk)
Shopify & Dropshipping Support
Order Tracking, Refunds & Returns
Customer Inquiry & Complaint Resolution
I am dedicated to delivering fast, reliable, and customer-focused support that improves satisfaction and helps businesses grow.
Compétences
Hassan khan
hors ligne •
Voir mes services
Assistance client
I will provide professional customer support via live chat, email, and phone
Gestion de boutique de e-commerce
I will be your shopify virtual assistant and ecommerce store manager
Expérience professionnelle
Customer service representative
Lets outsource • Temps plein
Aug 2023 - Oct 2025 • 2 yrs 2 mos
Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.
