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technical support Engineer
IT-Visit • Temps plein
Apr 2021 - Present • 5 yrs 4 mos
Maintain and monitor the server room and IT equipment. Provide technical support, diagnostics, and troubleshooting for hardware, software, and peripheral devices. Install, configure, and repair IT equipment according to specifications. Conduct user training on the proper use of information processing equipment. Monitor and maintain data communication transactions and networks. Document technical issues, troubleshooting actions, and installation activities. Help ensure maximum uptime and reliable IT operations.