Juan Perez

Configuration Engineer

May 2025 - Present • 1 yr 4 mos

Responsible for maintaining the technical and configuration baseline of in-service military aircraft, with a strong documentation and process compliance focus directly transferable to a manufacturing process engineering environment: • Work documentation management: creating, updating and publishing technical records and configuration data for customer fleets, ensuring full traceability and accessibility to operational teams — equivalent to work plan and operation sheet management on the shop floor. • Scheduled maintenance analysis: reviewing and decomposing maintenance tasks into material, tooling and time requirements — directly comparable to routing design and operation sequence optimisation. • Issue resolution and CAPA: maintaining an active log of open technical queries, coordinating resolution across engineering and operations, and implementing corrective actions - mirroring deviation analysis and shop floor issue management. • Process improvement proposals: initiating documentation updates based on operator feedback and findings, driving continuous improvement of technical procedures. • Compliance assurance: ensuring all outputs meet airworthiness and regulatory requirements, supporting internal quality audits and traceability reviews.

Customer Services & Technical Support Engineer

Apr 2024 - Apr 2025 • 1 yr

Resolved in-service technical queries from military operators as part of the Urgent Event and AOG (Aircraft on Ground) Resolution Department. Produced formal technical reports, coordinated multidisciplinary responses under time pressure, and maintained a live issue log with resolution status — directly equivalent to process deviation management and corrective action tracking.