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Juan N
@juannelson
Salesforce Marketing Cloud Expert
États-Unis
Espagnol, Anglais
À propos de moi
Whatever you need in Salesforce Marketing Cloud, I’m happy to find the right approach and build a reliable, scalable, and practical solution. I work hands-on across Email Studio, Journey Builder, Automation Studio, SQL, SSJS, Data Extensions, AMPscript, segmentation, personalization, and troubleshooting. I also work with Salesforce Data Cloud, including identity resolution, calculated insights, audience segmentation, and Marketing Cloud activations. I’m technical, easy to work with, and focused on practical solutions that make sense for your business.
Compétences
Juan N
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Automatisation des e-mails
I will build advanced salesforce marketing cloud journeys, automations, and emails
Expérience professionnelle
Salesforce Marketing Cloud Lifecycle Analyst
The Ritz-Carlton Hotel Company • Temps plein
May 2025 - Present • 1 yr 4 mos
• Develop responsive emails using HTML, CSS, and AMPscript. • Build SQL-based segmentations and automations to populate and refresh the data extensions that power journeys. • Design and maintain lifecycle journeys in Journey Builder. • Use Data Cloud to build segments, calculated insights, reports, and activations into Marketing Cloud. • Perform QA of email templates and journeys, validating personalization, data accuracy, rendering, links, tracking, and deliverability before launch.
Q Link Wireless
Temps plein • 2 yrs 6 mos
Email Developer & Coordinator
Jan 2023 - Apr 2025 • 2 yrs 3 mos
• Continued to fulfill all tasks from my previous position as Email Developer, including campaign creation, testing, and deployment. • Planned, scheduled, and oversaw end-to-end email, SMS, and web push notification campaigns, aligning them with broader marketing goals and deadlines. • Coordinated the work of copywriters and designers, communicating needs, managing feedback, and ensuring brand consistency.
Email Developer
Oct 2022 - Jan 2023 • 3 mos
• Built and launched email, SMS, and web push notification campaigns. • Developed email campaigns using HTML, CSS, and nVelocity. • Utilized SQL to define campaign audiences and pull performance reports. • Used an in-house system with CRM and marketing automation functionalities to plan, launch, and track campaigns. • Conducted A/B tests on subject lines, layouts, and calls-to-action to continuously improve results. • Ensured GDPR and CAN-SPAM compliance, maintaining solid deliverability.
