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Python and Data Developer: Web Apps, Automation, Dashboards
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Junior Analyst
TOGA Technology
Jan 2026 - Present • 10 mos
Resolve 40-50 daily incidents, perform root-cause analysis, and document solutions in TogaDesk, EaseeDesk, and ServiceNow.
Software Engineer Intern
DigiTeam
Nov 2025 - Present • 1 yr
Support software and IT engineering work including hardware lifecycle management, asset tracking, and office network design.
IT Support Specialist
Lewis University
May 2024 - May 2025 • 1 yr
Resolved password resets for approximately 10 end-users daily, troubleshot software, hardware, and network issues, and documented support interactions in the TDX ticketing system.