
Judith Lopez
Product Designer End to end AI CX DevOps SaaS
Compétences

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Portfolio
Expérience professionnelle
Product Designer
CloudBees • Temps plein
Oct 2024 - Apr 2026 • 1 yr 6 mos
Led product design across CloudBees CI and Unify, focusing on complex workflows for platform engineers, CI/CD systems, AI-powered dashboards, and developer experience. Key work: - Redesigned the Jenkins++ integration experience, turning a hidden, manual setup flow into a scalable multi-controller integration system. - Designed flows for enterprise teams managing 100+ Jenkins controllers, improving visibility, control, validation, and error handling. - Led research synthesis and product exploration for AI-powered dashboards that helped engineering teams move from raw pipeline data to actionable insight. - Improved UX across CI/CD workflows, including Pipeline Explorer and dashboard experiences used by technical teams. - Contributed to product modernization initiatives with a focus on accessibility, consistency, and design-engineering collaboration. - Built a Jenkins design system reference optimized for AI-assisted prototyping, improving consistency in generated design outputs. - Shipped a release notes redesign using AI-assisted development, moving from problem definition to working implementation and merged PR. Focus areas: AI products, DevTools, CI/CD, enterprise SaaS, information architecture, complex workflows, design systems, and developer experience.
Product Designer
Capacity • Temps plein
Jun 2022 - Jul 2024 • 2 yrs 1 mo
Designed AI-powered SaaS workflows for enterprise customer experience teams, helping users automate repetitive work, understand customer data, and make faster operational decisions. Key work: - Designed AI workflows that reduced ticket resolution time by 20%. - Created automated workflow recommendations that helped CX teams reduce decision-making time by 30%. - Designed sentiment detection and insight surfaces to help teams identify user pain points from customer conversations. - Led product discovery, user research, prototyping, usability testing, and delivery for core platform features. - Built and scaled a design system from scratch, improving UI consistency and increasing team delivery speed by 25%. - Collaborated closely with product managers and engineers across multiple workstreams, from early discovery through implementation. Focus areas: AI automation, enterprise SaaS, customer experience platforms, workflow design, design systems, research, and product delivery.
Digital Designer
PUE • Temps plein
Jan 2021 - Jun 2022 • 1 yr 5 mos
- Drove a 15% increase in lead generation through optimized landing pages informed by visitor behavior analysis and A/B testing insights. - Improved user engagement by 20% by applying accessibility standards and web design best practices across key landing pages. - Designed and coded targeted email campaigns using the Inky framework, increasing course sign-ups by 30% through personalized invitations to training sessions.