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julian_g02

Julian G

@julian_g02

Specialized Customer Care

Espagne
Anglais, Espagnol
Certaines informations sont présentées en anglais.
À propos de moi
I am a specialized customer care professional and facility manager with extensive experience in retail and client services. I excel at coordinating communication between technical teams and stores, resolving complex inquiries, and managing vendor relations. I am fluent in English and dedicated to ensuring high levels of customer satisfaction and operational efficiency.... Plus d’infos

Compétences

j
julian_g02
Julian G
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Convertir en fichier modifiable
I will convert your pdf files to word excel or powerpoint
De10 $US / projetPlus de détails
Traduction
I will translation english and spanish
De10 $US / projetPlus de détails

Expérience professionnelle

Concentrix

Specialized Customer Care

Concentrix • Temps plein

Nov 2023 - Nov 2024 • 1 yr

Delivered exceptional customer service via digital channels including email, chat, and social media. Managed customer inquiries and complaints with professionalism and empathy. Contributed to enhancing company processes and provided detailed product knowledge to improve user experience. Maintained accurate records of interactions to refine service strategies.