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justine_gabriel

Justine Gabriel

@justine_gabriel

Virtual Assistant, Admin Support, Collections Experience

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Justine, a reliable and detail-oriented Virtual Assistant from the Philippines. I have experience in customer service and outbound collections, where I developed strong communication skills, patience in handling customer concerns, and professionalism under pressure. I can assist with customer support (email and chat), data entry, admin tasks, appointment setting, follow-ups, and account management. I focus on accuracy, clear communication, fast response time, and delivering quality work consistently.... Plus d’infos

Compétences

j
justine_gabriel
Justine Gabriel
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will provide virtual assistant services
De5 $US / projetPlus de détails

Expérience professionnelle

Genpact

Collections Representative

Genpact • Temps plein

Oct 2024 - May 2026 • 1 yr 7 mos

Handled inbound and outbound customer calls regarding account balances and payment follow-ups. Assisted customers with payment options while maintaining professionalism and accuracy in all account updates. Developed strong communication, negotiation, and problem-solving skills in a fast-paced environment. Gained experience in handling objections, resolving concerns, and delivering calm, customer-focused support under pressure.