
Kaelani
Professional Business Consultant and Content Writer
Compétences

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Expérience professionnelle
License Applicationn
Monarch Group Home • Temps plein
Nov 2025 - Present • 6 mos
Home Care Policy & Compliance Specialist Monarch Grace Care In Home Services, LLC | Indiana 2026 – Present Developed and structured comprehensive nonmedical home care policy and procedure manuals aligned with Indiana Medicaid Waiver standards and 455 IAC compliance requirements. Created operational documents including personnel policies, disciplinary procedures, service documentation policies, emergency backup plans, and licensed professional verification procedures. Assisted with business setup and compliance preparation for home care agency licensing and Medicaid waiver readiness. Designed professional marketing materials including brochures, flyers, business cards, roll-up banners, and branding assets for healthcare outreach. Coordinated Google Business Profile setup, local SEO optimization, and online business presence management. Supported caregiver service documentation workflows and quality assurance procedures for nonmedical in-home care services. Collaborated with agency owners to ensure operational policies reflected state standards, audit expectations, and client-centered care practices. Assisted with website content development, website design and branding strategy for caregiver recruitment and client acquisition.