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karenriv23

Karen R.

@karenriv23

Bilingual CRM and Operations Support Specialist for Remote Teams

Pérou
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Business Operations & CRM Support Specialist with 10+ years of experience in customer service, logistics coordination, and international business operations. Experienced managing CRM systems, workflows, schedules, inboxes, and administrative processes for remote teams. Skilled in Salesforce, lead tracking, organization, and structured operations support. Background in freight forwarding and shipping line customer service. Detail-oriented, reliable, proactive, and bilingual in English and Spanish. ... Plus d’infos

Compétences

k
karenriv23
Karen R.
hors ligne • 
Temps de réponse moyen de 4 heures

Voir mes services

Assistance générale
I will set up and optimize your salesforce CRM for small business sales and operations
De50 $US / projetPlus de détails
Assistance générale
I will provide remote admin and operations support
De75 $US / projetPlus de détails

Expérience professionnelle

Remote Operations Specialist, Virtual Assistant

Double Inked Notary Services LLC • Freelance

Sep 2025 - Jan 2026 • 4 mos

CRM data management and database cleanup Record maintenance and documentation support Process-based task execution with high accuracy Back-office administrative support in a remote environment

Virtual Executive Assistant

Lendihome Inc • Freelance

Feb 2024 - Sep 2024 • 7 mos

Maintained CRM data (Salesforce) and internal records Process tracking and workflow coordination Administrative and operations support for internal teams

Operations & Customer Service Coordinator

CMA CGM Peru SAC • Temps plein

Mar 2017 - Mar 2022 • 5 yrs

Managed high-volume, accuracy-critical operational data Maintained digital records and process documentation Followed strict operational procedures independently