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Fiverr Pro
Français
$
USD
Katarina
@katgservices
Where Tech Savvy Support Meets Efficiency
Philippines
Anglais, Tagalog
À propos de moi
I offer professional virtual assistant and operations support services to help businesses stay organized, productive, and efficient. My expertise includes administrative support, customer and email support, CRM management, eCommerce support, data entry, lead generation, skip tracing, document handling, and workflow coordination.
With hands-on experience since 2017, I have supported businesses across the USA, UK, Australia, and Europe. I am tech-savvy, detail-oriented, and highly adaptable, with a strong focus on accuracy, clear communication, and reliable results.
Compétences
Katarina
hors ligne •
Temps de réponse moyen de 32 heures
Voir mes services
Assistant de recherche
I will provide professional administrative virtual assistant services
Assistance générale
I will your reliable virtual assistant for admin, CRM and business support
Expérience professionnelle
Senior Customer Support Specialist
Offshore Holdings Ltd • Temps plein
Aug 2019 - Jan 2026 • 6 yrs 5 mos
Oversee daily email support operations through Zendesk and Gorgias, ensuring timely and accurate handling of customer inquiries. Responsibilities include refund processing, reshipment coordination for failed deliveries, and consistent monitoring of customer satisfaction KPIs. Shopify and Google Workspace are used for backend tracking, documentation, and reporting
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jasminn11
Australie
Katarina completed the task well within the timeframe. Amazing work! Great communication
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