Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Kathleen C
@kathleencoelho
IndustrialOrganizational Psychologist
États-Unis
Anglais
À propos de moi
I am a strategic Industrial-Organizational Psychologist and business leader with advanced expertise in analytics, behavioral science, and cross-functional project management. I leverage data and stakeholder collaboration to drive financial wellness and enhance member experiences. I am recognized for translating complex business goals into actionable, measurable results.
Compétences
Kathleen C
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Stratégie commerciale et innovation
I will deliver business analysis strategy and process improvement solutions
Expérience professionnelle
Supervisor
TTEC • Temps plein
Jan 2024 - Present • 2 yrs 9 mos
Lead and develop a team of customer service agents to deliver superior member experiences, utilizing real-time analytics and performance dashboards. Coordinate cross-functional initiatives to enhance operational efficiency, using data insights to inform process improvements and service delivery. Implement feedback mechanisms and provide data-driven reports to leadership.
Sales and Marketing Specialist
Tektronix • Temps plein
Apr 2016 - Oct 2018 • 2 yrs 6 mos
Worked cross-functionally with engineering, marketing, sales, and support teams to coordinate analytics-supported product and service launches. Supported the translation of business objectives into requirements and actionable implementation plans using market and customer data to ensure successful project delivery.
