
Keerthana KK
Level 1
Virtual Assistant
Compétences

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Expérience professionnelle
Technical Lead
Cognizant • Temps plein
Aug 2016 - Aug 2023 • 7 yrs
I have 7 years of experience in IT, specialized in incident management, user access management and network device monitoring. I handled access provisioning and deprovisioning using Active Directory and ServiceNow, ensuring timely service delivery. I was responsible for 24x7 network monitoring using tools like CA spectrum and managing escalations based on SLAs. I have also supported incident and service request manager, where I regularly interacted with L2 and L3 teams for resolution tracking.
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shreyasharma199

Inde
Loved working with Keerthana on our Notion setup. She is incredibly smart, proactive and has a strong understanding of how to build efficient systems. What I appreciated most was her solution driven approach. We are a design studio and she made the entire system for us smooth. Highly recommend working with her.
Réponse du freelance
cmjefferson

États-Unis
I was very pleased with Kerthana's work. I'm sure I will hire her again. She was easy to work with and did the job perfectly!!
Réponse du freelance

davidnibbs1

Royaume-Uni
An excellent job done! Thanks very much, Keerthana.
Réponse du freelance
mosti1one
Client récurrent

Allemagne
mosti1one
Client récurrent

Allemagne

