k
keishabonit

Keisha Walker

@keishabonit

Data Analyst, Business Intelligence,Predictive Analytics

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I help businesses turn messy, disconnected data into clear insights they can use to make better decisions. I work with Python, SQL, Tableau, Excel, statistical analysis, and forecasting to analyze revenue, customers, marketing, operations, and business performance. I can help with data cleaning, dashboards, KPI reporting, exploratory analysis, forecasting, predictive analytics, and executive-ready recommendations.... Plus d’infos

Compétences

k
keishabonit
Keisha Walker
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Modélisation et analyse statistique
I will analyze business data, build dashboards, and create forecasts
De125 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Colorado

Service Desk Analyst Lead

Colorado • Temps plein

Oct 2023 - Present • 3 yrs

Lead service desk operations supporting the myColorado digital platform, including issue analysis, incident tracking, workflow coordination, quality review, reporting, and cross-functional communication. Monitor service trends, identify recurring problems, support process improvements, and help translate operational data into clear actions for the team. Coordinate escalations and collaborate with internal teams and vendors to improve service performance and customer outcomes.