
Kelly
Turning Manual Chaos Into Automated Systems
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Operations & Automation Support
Regroove Solutions
Jan 2026 - Feb 2026 • 1 mo
Owned internal process automation, replacing manual spreadsheet tracking with automated Zapier workflows Reduced weekly reporting time from [X hours] to under [Y minutes] through automated data pulls and dashboards Collaborated with sales and customer support teams to streamline handoffs using automated notifications and task creation
Automation Specialist (Zapier & Make.com) | Freelance
EPSoft
Nov 2025 - Nov 2025 • 0 mos
Partnered with 30+ small businesses and agencies to automate lead capture, client onboarding, and internal reporting Built multi step workflows syncing CRMs, email platforms, spreadsheets, and e-commerce tools eliminating hours of manual work weekly Diagnosed and fixed unreliable automations left behind by previous freelancers, improving uptime and accuracy Delivered fixed scope automation projects on time, with clear documentation so clients could self-manage after handoff
Automation Consultant
Tech Cloud
Oct 2025 - Nov 2025 • 1 mo
Managed automation workflows for [X] clients simultaneously, handling lead routing, onboarding, and internal reporting systems Trained internal teams on maintaining and troubleshooting their own automations Partnered with sales and ops teams to identify bottlenecks and convert manual processes into automated pipelines